What is a recommended upsell tip for non-alcoholic beverages?

• A. Do nothing and let guests finish.
• B. Offer unlimited refills or flavored enhancements like lemon or lime.
• C. Charge for every refill.
• D. Only offer refills for tea, not soda.

Answer: (B)

Upselling non-alcoholic beverages works best when you add value in a simple, guest-friendly way. Offering unlimited refills plus flavor enhancements like lemon or lime gives guests more beverage for their money and keeps them happier throughout the meal. This approach boosts the check without adding friction—refills are easy to manage and the flavor options feel thoughtful and personalized.

Not offering refills misses a revenue opportunity and can feel like limited hospitality. Charging for every refill creates friction and can turn guests away from ordering more beverages. Limiting upsells to only certain drinks reduces flexibility and consistency in how you greet guests.