If a guest asks for a sauce not offered with a dish, what should you do?

• A. Decline the request and suggest choosing a different dish.
• B. Suggest a compatible alternative or check with the kitchen for substitution.
• C. Substitute the sauce without kitchen input.
• D. Tell the guest there is nothing you can do.

Answer: (B)

When a guest asks for a sauce not offered, the best approach is to keep the dish enjoyable and safe by coordinating with the kitchen and offering a suitable alternative. This shows you’re flexible and attentive while preserving the dish’s balance and quality. Start by listening to what they want and any dietary considerations, then propose a compatible sauce that would pair well with the dish. Most importantly, check with the kitchen to confirm that the substitution works with the ingredients, cooking method, and any potential allergen concerns. If the kitchen approves, communicate the change to the guest and proceed. If a substitution isn’t feasible, guide them toward a different sauce that’s available or suggest another dish that meets their tastes.