How should you handle a request to split a check among guests?

• A. Refuse the request and explain cannot split.
• B. Create a single bill and split the payment after the fact.
• C. Confirm number of guests, create separate checks or a split-for-table in the POS, and verify totals at the end.
• D. Ask guests to share one check and settle individually.

Answer: (C)

Handling a check-splitting request is about making sure each guest can pay their share accurately and quickly. The best approach is to confirm how many guests will have separate payments, then use the POS to create separate checks or use the split-for-table feature, and verify the totals at the end. This keeps items correctly billed, minimizes errors, and speeds up the checkout for the table. If items are shared, allocate charges appropriately or adjust as needed so each guest’s portion reflects what they ordered. Refusing the request creates unnecessary friction; creating a single bill and splitting after the fact invites confusion and mistakes; asking guests to share one check and settle individually can slow things down and complicate the process.